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Help

Have a question? Please read our frequently asked questions.

Money Back Guarantee

Our Gurarantee

We offer a 30 day money back guarantee.

If you’re not satisfied, we’re not satisfied. That’s why we’ll happily give you your money back on any of the product range.

All we ask is that you try our products and if you are not completely happy, simply return the items within 30 days from the date of delivery & we’ll refund you.

Wholesale Orders

How do I place a wholesale order?

For all wholesale enquires please contact:

Elasta Pty Ltd
03 9310 5120
www.elasta.com.au

Delivery

How much is shipping?

Shipping is free for all orders.

How is my order shipped?

All orders are sent via Australia Post.

If you are not home when your order is delivered it will be left at your local post office for pickup.

When will my order arrive?

Please allow 1 to 5 working days for the delivery of your order.

Payments

How can I make a payment?

You can make a payment online securely with Visa, MasterCard or American Express. There is no surcharge for credit card payments.

How secure is my transaction?

Amino Organic-Plex takes appropriate security steps and measures to protect your privacy against any unauthorised access, alteration, disclosure or destruction.

We use the latest 128 bit SSL encryption standards to protect customer information.

Return & Refunds

What is your return & refund policy?

Refunds can only be issued to the method that was used to pay for the order and all you have to do is arrange for the products to be shipped back and you’ll receive your refund.

Only items returned will be approved for a refund. To return a product, please contact us.

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Amino Organic-Plex

Bespoke Hair Care Products




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